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 Site
Features
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- Secure Document Upload
- Loans Tracking
- Secure Loan Contract delivery
- Commission Reporting
- Sales and Portfolio Reporting
- Product and Procedure information
- Regular News updates
- Arrears Management for Mortgage Managers
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 Multi Factor Authentication
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Multi-factor authentication (MFA) adds an extra layer of security to protect the sensitive customer information which is held on Adelaide Bank Connect.
When you log onto Adelaide Bank Connect you will be redirected to an authentication page and will receive an email with a
one-time code (OTC). This code is valid for 5 minutes.
The codes' 4-digit prefix will match that on the authentication screen and the user must copy the remaining 6-digit number from the email in the field provided.
Once successfully authenticated you will automatically be directed to the Adelaide Bank Connect home page.
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 Help Desk
and Technical Assistance
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System Problem?
Contact Adelaide Bank Partner Assist
Mortgage Manager: 1300 733 119 (option 3) 8:00am - 5:30pm(CST)
For after hours queries, email partnerassist@adelaidebank.com.au
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